how do you set the combination

Push and hold the unlock button to the left, while holding the button move the number wheels to the combination you want then release the button. Then write down that number and keep it so you won't forget it. We have 2 of the vaultz's, they are just the right size for us to keep our diabetic meters, strips & etc in, then we don't have the stuff scattered about. Also helps when traveling.

The combination lock on my case isn't working. I read other reviews saying they used a "screwdriver method" to open it. How does this work?

Unfortunately it means you (we) pried the clasp open. Of course this ruined rhe case and forfeited returning it. Contact the seller if you have something locked in there and let them know why you are doing this. Sorry it happened to you too.

Hi i received this item but i can't open the box and i don't see instructions so can you tell me how to open? i need the combination numbers

Hello, we are the manufacturer of Vaultz and we are sorry to hear you are having issues opening your medicine case! All boxes should come set to 000. If you cannot open the box on 000 then you probably have received a defective unit. Amazon should still be able to get you a replacement, and if not, give us a call at 866-459-2400 or email us at support@ideastreamproducts.com and we would be happy to assist you. Thanks!

Will this work with a 40 calliber Smith and Wesson pistol

I would never use this to protect a pistol of any size. This box is easily broken into. If you use a screwdriver as a pry bar anyone can break the lock.

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Vaultz Medicine Case

Product ID: 3748871

Details

Brand
Vaultz
Color
Black
Material
Chrome
Special Feature
Combination
Style
Hard-Sided

🔒3-digit customizable combo lock

🧳compact 8.35x8.35x2.5 in portable size

🛡️durable metal briefcase with reinforced steel corners

Esc 9712

Duties & taxes included

In stock

Sold byAmazon Cape VerdeDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔐 Secure your essentials, unlock your peace of mind.

TRAVEL READY COMPACT DESIGN - Sleek, lightweight briefcase fits perfectly in your bag or on your desk for on-the-go peace of mind.
BUILT TO LAST BUILT FOR LIFE - Reinforced steel corners and chrome handle ensure rugged durability that stands up to daily use.
KEYLESS SECURITY ZERO HASSLE - Customizable 3-digit combination lock keeps your meds and valuables safe without fumbling for keys.
ORGANIZED INSIDE STRESS FREE OUTSIDE - Elastic straps, removable pouch, and mesh pocket keep everything neat and accessible—no more digging around.
VERSATILE PROTECTION FOR YOUR ESSENTIALS - Ideal for home, dorms, travel, or shared spaces—secure your prescriptions, cash, and personal items all in one stylish case.

The Vaultz Locking Medicine Case is a compact, durable metal briefcase featuring a customizable 3-digit combination lock and organized interior with elastic straps and removable pouch. Designed for secure storage of medications, valuables, and personal items, it’s perfect for home, travel, and shared spaces, combining portability with rugged protection.

Specifications

ASIN	B00EYMZJ5Q
Best Sellers Rank	#35,236 in Office Products ( See Top 100 in Office Products ) #131 in Storage File Boxes
Brand	Vaultz
Brand Name	Vaultz
Capacity	34.31 cubic inches
Closure Type	Lock
Color	Black
Customer Reviews	4.4 out of 5 stars 3,505 Reviews
Global Trade Identification Number	00826030003619
Item Dimensions L x W x H	8.35"L x 8.35"W x 2.5"H
Item Weight	1.1 pounds
Lock Type	Combination
Manufacturer	Vaultz
Manufacturer Part Number	VZ00361
Material	Chrome
Material Type	Chrome
Model Number	VZ00361
Number of Compartments	3
Number of Items	1
Opening Mechanism	Combination Lock, Handle
Other Special Features of the Product	Combination Lock
Package Quantity	1
Pattern	Solid
Recommended Uses For Product	For storage, Accessories
Shape	Rectangular
Special Feature	Combination Lock
Style	Hard-Sided, Black
Style Name	Hard-Sided, Black
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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Esc 9712

Duties & taxes included

In stock

Sold byAmazon Cape VerdeDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Cape Verde.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

View all Trustpilot reviews